Associate Account Manager

Remote
Full Time
Account Management
Student (College)

Job description

We are seeking an Associate to join our dynamic team under the mentorship of our senior account managers, at Rocky Mountain Reserve. The Associate will be responsible for providing operational support to account managers, receive training and mentorship from senior account managers, and develop skills to eventually take on clients of their own.

Responsibilities:

  • Assist account managers in executing daily operational tasks related to client accounts
  • Learn from and work closely with senior account managers to gain a deep understanding of the account management process and overall administration logistics
  • Demonstrate a willingness to ask questions, an enthusiasm to learn, and the ability to follow up and follow directions.
  • Build relationships with clients through regular communication, demonstrating excellent interpersonal, customer service, and people skills
  • Work collaboratively with account managers and other team members to ensure client satisfaction and successful account management
  • Take on small clients of their own, managing relationships and executing tasks with guidance and oversight from senior account managers
  • Develop skills in strategic thinking, problem solving, and multitasking to manage multiple projects and accounts effectively
  • Demonstrate proficiency in attention to detail, ability to meet deadlines, and the ability to stay calm under pressure
  • Develop and deliver effective presentations to clients and team members
  • Continuously improve computer skills and technical abilities

Requirements:

  • Bachelor's degree (in Business, Marketing, Communications, or related field preferred)
  • Excellent interpersonal, customer service, and relationship building skills
  • Ability to work collaboratively in a team environment and also work independently with dedication to overcome obstacles associated with a remote work location.
  • A willingness to ask questions, an enthusiasm to learn, the ability to follow up, and following directions
  • Excellent verbal and written communication skills
  • Strong attention to detail and ability to manage multiple projects/accounts
  • Empathy and ability to understand and respond to client needs effectively
  • Ability to stay calm under pressure and meet deadlines
  • Demonstrated problem-solving and strategic thinking abilities
  • Proficiency in Microsoft Excel and other relevant software for data analysis, reporting, and project management

This is a full-time position, salaried at $40,000 - $60,000 per year. It is a remote position, with a typical M-F 8:00 AM - 5:00 PM schedule. The Associate will report to the Manager of the team and will have the opportunity to work with and learn from our experienced Senior Account Managers. If you are a self-starter with a passion for client interaction and a desire to grow your skills, we encourage you to apply for this exciting opportunity.

 

*Must be located in the United States*

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